Drawing from you understanding on the assigned readings (Deresky), explain the clashes in cultural, customs, and experiences that occurred in this situation
Résumé de l'étude de cas
This case study is based on three main variables which are -Cultural differences between America and Japan -Kelly's company methods and lack of comprehension of such a touchy process (expatriation) -Kelly, herself, in her personal preparation and implication in the process
In order to draw a global overview of Kelly's situation we will follow the steps of hers story and analyze each clashes that happened.
Kelly didn't accept the assignment for the good reasons: if we grade those reasons from the highest interested aspect to the lowest it would be: 1.Promotion promise 2.The acceptance from her family 3.A very attractive compensation package 4.No loss with her Boston house selling 5.Children education allowance 6.Joe's capability to find a new job 7.And far lower? Japan, the country itself and its culture
Before blaming Kelly for her choice, let's look at the company's methods. Kelly's company let her only two days to make a decision. But Japan is not ?the city next door?, it is far. And far for multiple reasons: -The distance -The language -The culture -The people? So, to deal with such a big decision is not easy in two days. Furthermore, the company knew about Kelly's family. Indeed, Kelly Is married and has two children. This means that there are four people to move instead of one.
Sommaire de l'étude de cas
Extraits de l'étude de cas
[...] Meeting have a schedule and Japanese will often take a tour of the company before engaging negociation 4. Kelly should have used last names in order to talk to them as we said previously During a presentation, each person has a role. So Kelly, who is a woman (not a plus in Japan unfortunately), did the presentation and Peter had to answer the questions Furthermore, Japanese will never give answer directly after the meeting, because of the nemawashi. The consensus is done privately. [...]
[...] Concerning Joe, if he do not find a job quickly, he might go back to America and find a position for Japan from there. For my position, I would make a general meeting in order to fix the situation thanks to personal coach advices. If the situation gets worth after 3 months more month in total) I think the experience would be over for Kelly References Deresky, Helen (2011). International Management: Managing Across Borders and Cultures, Seventh Edition, Pearson : MA. Chapter Staffing, Training, and Compensation for Global Operations, pp: 338-365. [...]
[...] This explains also the reaction of Michio after that. About her team, Kelly seems to not even have a clue about how decisions are taken and thoughts are communicated in Japan. First, Peter was right when he told her that Japanese prefer to do group presentation, with one who represents and take the responsibility of explaining the common thoughts. After, Kelly doesn't know about nemawashi and ringi processes which are the way Japanese are making decision. About culture at work, Kelly omits two other facts: do not speak about personal life and family, the workplace is where public life is, not the private. [...]
[...] They handled well the move, but nothing after, Kelly didn't know anyone over there and the company didn't connect her to communities of expatriates. - With more time, Kelly could have handled in a better way her children. Maybe make them move after a month, preparing their arrival. Children are disoriented because their parents are. Furthermore, her husband said yes because he felt that it was an opportunity for her, but Kelly should have be aware that they will need a second salary and should have ask for a job placement for Joe. [...]
À propos de l'auteur
Adrien P.Business DeveloperSciences de l'éducationDrawing from you understanding on the assigned readings (Deresky), explain the clashes in cultural, customs, and experiences that occurred in this situation