Letter to complain and to ask a company to reimburse the difference in price or the global price due to exagerate taxes and fees.
Sommaire de la lettre type
Dear Sir or Madam,I booked a trip on the ............ website from the 20th of February to the 27th, from Jackson, Mississippi to Las Vegas, Nevada. The booking number for this trip is XXXXXXX. This booking included the flights, an hotel reservation, and a car rental for a total amount of $1,158.77. (...)
Extraits de la lettre type
[...] The booking number for this trip is XXXXXXX. This booking included the flights, an hotel reservation, and a car rental for a total amount of $ The car rental cost was around $250 for a week. (Company: confirmation number: XXXXXXXXCOUNT). I was astonished when I was asked to pay more than $289 at more than the amount we have already paid! I agree that small taxes and fees can be applied, as mentioned in the contract, but in that precise case, it is not acceptable. [...]
À propos de l'auteur
Philippe G.EtudiantDroit bancaireLetter of complaint: Request for expenses refund