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Procédure des mesures correctives et préventives

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[...] They determine if corrective or preventive actions are necessary in each case Application Quality Manager makes execute the solutions Control of Application Quality Manager controls effectiveness of solutions decided, he checks if actions decided are implemented and if they are really efficient. When it is the case, he closes the action If actions are not implemented in time, he escalades to Direction Records Corrective Actions and Preventives Actions are tracked and detailed in [Tool name]. 2007 portail-qualite.com 4/5 Quality Management System Corrective and Preventive Actions Procedure 4 Bibliography Dix clés pour réussir sa certification ISO 9001 Auteur : C. [...]


[...] Preventive Action: Action taken to erase the risk of potential non-conformance. 2007 portail-qualite.com 3/5 Quality Management System Corrective and Preventive Actions Procedure 2 Activity Description After the identification of a non-conformance or a potential non-conformance, the plan unfolds as below: 2.1 Start Quality Manager meets members concerned by non conformances or potential non-conformances to discuss about it Causes Analysis They search together the root cause(s) of non-conformances or potential non-conformances Solutions Research and decision They find solutions to eliminate the root causes of non-conformances, review them for feasibility and assign responsibilities. [...]

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