We saw in this example that Chad's team has always been focussing on the most profitable part of their product and neglecting the rest of it. It is important for Chad to change this state of mind and to not forget that every single customer is important for its business. On the daily scale: First of all, Chad must implement a scheduling process in order to finish all the work in process and free some usable space in his warehouse. This key point will directly influence the others. As said before, ()
Sommaire de l'étude de cas
1. What types of decisions must Chad Thomas make daily for his company's operations to run effectively? Over the long run?
2. How did the sales and marketing affect operations when they began to sell standard pieces to retail outlets?
3. How has the move to producing standard furniture affected the company's financial structure?
4. What might Thomas have done differently to avoid some of the problems he now faces?
À propos de l'auteur
Anthony L.EtudiantManagement organisationOperation Management - Chad's Creative Case